Systems Design Resources 2018-06-11T14:42:02+00:00

Complexity Management Books (4)

  • Complexity and Management (Complexity Inorganisations)

    Complexity and Management (Complexity Inorganisations)
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    Complexity theory is generating increasing interest amongst strategic thinkers. This fascinating book covers issues such as predictability, creativity and relationships as it considers how complexity, and its central principles of emergence and self-organization, are being used to understand organizations. The book: introduces the variety of views put forward by different writers on complexity and management outlines and critiques the way that complexity theory is frequently interpreted purely in the context of systems thinking draws a new perspective on using complexity sciences to understand organizational stability and change by focusing on the emergence of novelty and creativity in the course of everyday processes calls for a radical re-examination of management thinking. Timely and controversial, Complexity and Management is essential reading for anyone interested in strategy, systems thinking, organization and management theory, and organizational change.

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  • The SAGE Handbook of Complexity and Management

    The SAGE Handbook of Complexity and Management
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    The SAGE Handbook of Complexity and Management will be the first substantive scholarly work to provide a map of the state of art research in the growing field emerging at the intersection of complexity science and management studies.

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  • Complex Systems Leadership Theory

    Complex Systems Leadership Theory
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    This book, written by leading experts in the field, is intended for thoughtful leaders, advisors, and academics who want to better understand cutting edge thinking and the latest research on leadership in the complex, highly interconnected organization of today. Unlike most books on the subject, it does not purport to provide simple answers to difficult questions. Rather, it seeks to provide new insights and tools that have only recently become apparent through advances in complexity science-like, for example, the intricate dynamics of emergent leadership...

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  • Complexity Science and Social Entrepreneurship

    Complexity Science and Social Entrepreneurship
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    This ground-breaking volume explores social entrepreneurship from the perspective of complexity science and systems thinking. Case studies, models, simulations, and theoretical papers advance both theory and practice, providing an innovative and comprehensive look at these dynamic topics. Written by complexity theorists, international development practitioners, and experts in a variety of other disciplines, this must-have book is mandatory reading for everyone interested in this newly developing field.

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Systems Design Books (2)

  • Business Dynamics: Systems Thinking and Modeling for a Complex World

    Business Dynamics: Systems Thinking and Modeling for a Complex World
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    Today’s leading authority on the subject of this text is the author, MIT Standish Professor of Management and Director of the System Dynamics Group, John D. Sterman. Sterman’s objective is to explain, in a true textbook format, what system dynamics is, and how it can be successfully applied to solve business and organizational problems. System dynamics is both a currently utilized approach to organizational problem solving at the professional level, and a field of study in business, engineering, and social and physical sciences.

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  • Systems Analysis and Design

    Systems Analysis and Design
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    Offer your students a practical, streamlined, and updated approach to information systems development with Tilley/Rosenblatt's SYSTEMS ANALYSIS AND DESIGN, 11E. Expanded coverage of emerging technologies, such as agile methods, cloud computing, and mobile applications, complements this book's traditional approaches to systems analysis and design. A wealth of real-world examples throughout the book emphasizes critical thinking and IT skills in a dynamic, business-related environment.

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Systems Design Research (20)

  • A primer on the design and science of complex systems

    A primer on the design and science of complex systems
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    Electrical networks, flocking birds, transportation hubs, weather patterns, commercial organisations, swarming robots... Increasingly, many of the systems that we want to engineer or understand are said to be ‘complex’. These systems are often considered to be intractable because of their unpredictability, non-linearity, interconnectivity, heterarchy and ‘emergence’.

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  • Complex Engineered Systems

    Complex Engineered Systems
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    Future scientific and technological developments in many fields will necessarily depend upon coming to grips with complex systems. Such systems are complex in both their composition (typically many different kinds of components interacting with each other and their environments on multiple levels) and in the rich diversity of behavior of which they are capable.

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  • Co-Creation & the New Landscapes of Design

    Co-Creation & the New Landscapes of Design
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    Designers have been moving increasingly closer to the future users of what they design and the next new thing in the changing landscape of design research has become co-designing with your users. But co-designing is actually not new at all, having taken distinctly different paths in the US and in Europe.

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  • Self-Assembly, Self-Organization

    Self-Assembly, Self-Organization
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    Put the different parts of a car in a big box, and shake the whole, will you get a car? This image is often used to express what self-assembly can achieve. Spontaneous arrangements of small building blocks in ordered patterns or structures are ubiquitous in living systems, and they are crucial for designing at the nanoscale, where human hands and tools are helpless.

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  • The Social Internet of Things

    The Social Internet of Things
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    Recently there has been quite a number of independent research activities that investigate the potentialities of integrating social networking concepts into Internet of Things (IoT) solutions. The resulting paradigm, named Social Internet of Things (SIoT), has the potential to support novel applications and networking services for the IoT in more e

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  • Innovation in Networked Infrastructures

    Innovation in Networked Infrastructures
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    Infrastructures are the systems that provide energy and water, that remove waste water and wastes, that facilitate the movement of people and goods, and that enable us to communicate and exchange information without being troubled by distance. Infrastructure systems are designed to satisfy specific social needs, but they shape social change at a much broader and more complex level.

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  • Introducing Inverse Infrastructures

    Introducing Inverse Infrastructures
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    The current dominant paradigm of contemporary infrastructure1 design is that of Hughesian large-scale technical systems (LTSs) (Hughes 1983). However, we see unprecedented infrastructures emerging that are not owned by governments or large businesses. They are not governed centrally or controlled top-down by government or industry as telecommunications, energy networks, and railways, for example, have been for decades. Instead

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  • Path Dependence in Technologies & Organizations

    Path Dependence in Technologies & Organizations
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    The note on which an entry for the Palgrave Encyclopedia of Strategic Management will draw offers a beginner’s guide to path dependency in technologies and organizations. We address the very meaning of the concept and its centrality in various aspects of economic analysis. We outline the various levels of the economic system where it is observable, its sources, consequences and different formal representations of path dependent processes.

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  • Emergence Versus Self-Organisation

    Emergence Versus Self-Organisation
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    A clear terminology is essential in every research discipline. In the context of ESOA, a lot of confusion exists about the meaning of the terms emergence and self-organisation. One of the sources of the confusion comes from the fact that a combination of both phenomena often occurs in dynamical systems.

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  • Understanding Complex Systems: Infrastructure Impacts

    Understanding Complex Systems: Infrastructure Impacts
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    Prior to the 1990s, little attention was given to infrastructure interdependencies. However, recent events such as the Baltimore Howard Street Tunnel train derailment, the Northeast electric power blackout and hurricane Katrina, have brought the importance of infrastructure interdependencies to the forefront.

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  • Complex Systems & Systems Engineering

    Complex Systems & Systems Engineering
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    One may define a complex system as a system in which phenomena emerge as a consequence of multiscale interaction among the system’s components and their environments. The field of Complex Systems is the study of such systems—usually naturally occurring, either biological or social.

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  • Complex Engineered Systems: A New Paradigm

    Complex Engineered Systems: A New Paradigm
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    Human history is often seen as an inexorable march towards greater complexity — in ideas, artifacts, social, political and economic systems, technology, and in the structure of life itself. While we do not have detailed knowledge of ancient times, it is reasonable to conclude that the average resident of New York City today faces a world of much greater complexity than the average denizen of Carthage or Tikal.

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  • How to Design Self-Organizing Systems

    How to Design Self-Organizing Systems
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    The behavior of a self-organizing system (SOS) is typically defined by the local interaction rules of the components. While this emergent behavior typically is very flexible, i.e., working at different scales being robust against disturbances and failures, there exists no straight-forward way for the design of these rules so that the overall system shows the desired properties.

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  • When Systems Engineering Fails

    When Systems Engineering Fails
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    We review the lessons learned from problems with systems engineering over the past couple of decades and suggest that there are two effective strategies for overcoming them: (1) restricting the conventional systems engineering process to not-too-complex projects, and (2) adopting an evolutionary paradigm for complex systems engineering that involves rapid parallel exploration and a context designed to promote change through competition between design/implementation groups with field testing of multiple variants. The second approach is an extension of many of the increasingly popular variants of systems engineering today

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  • Understanding Complex Service Systems

    Understanding Complex Service Systems
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    The 2011 Grand Challenge in Service conference aimed to explore, analyse and evaluate complex service systems, utilising a case scenario of delivering on improved perception of safety in the London Borough of Sutton, which provided a common context to link the contributions. The key themes that emerged included value co-creation, systems and networks, ICT and complexity, for which we summarise the contributions. Contributions on value co-creation are based mainly on empirical research and provide a variety of insights including the importance of better understanding collaboration within value co-creation. Contributions on the systems perspective, considered to arise from networks of value co-creation, include efforts to understand the implications of the interactions within service systems, as well as their interactions with social systems, to co-create value. Contributions within the technological sphere, providing ever greater connectivity between entities, focus on the creation of new value constellations and new demand being fulfilled through hybrid offerings of physical assets, information and people. Contributions on complexity, arising from the value cocreation networks of technology enabled services systems, focus on the challenges in understanding, managing and analysing these complex service systems. The theory and applications all show the importance of understanding service for the future

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  • Designing Complex Systems

    Designing Complex Systems
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    Networked infrastructures are complex socio-technical systems. The complexity shows in the physical networks, in the actor networks, and in their combination. This paper addresses the question how these systems should be designed. For the physical networks as well as the actor networks, design processes exist that could be applied separately. However, for these integrated networks an integrated approach is proposed. Three cases studies of designs are discussed concerning a district heating system, a gas network and a seaport development. The studies lead to the conclusion that an integrated socio-technical complex system design process must be applied

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  • Complex Engineered Systems: A New Paradigm

    Complex Engineered Systems: A New Paradigm
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    Human history is often seen as an inexorable march towards greater complexity — in ideas, artifacts, social, political and economic systems, technology, and in the structure of life itself. While we do not have detailed knowledge of ancient times, it is reasonable to conclude that the average resident of New York City today faces a world of much greater complexity than the average denizen of Carthage or Tikal. A careful consideration of this change, however, suggests that most of it has occurred recently, and has been driven primarily by the emergence of technology as a force in human life. In the 4000 years separating the Indus Valley Civilization from 18th century Europe, human transportation evolved from the bullock cart to the hansom, and the methods of communication used by George Washington did not differ significantly from those used by Alexander or Rameses. The world has moved radically towards greater complexity in the last two centuries.

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  • Modularity in the Design of Complex Engineering Systems

    Modularity in the Design of Complex Engineering Systems
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    In the last decade, the concept of modularity has caught the attention of engineers, management researchers and corporate strategists in a number of industries. When a product or process is “modularized,” the elements of its design are split up and assigned to modules according to a formal architecture or plan. From an engineering perspective, a modularization generally has three purposes: To make complexity manageable; To enable parallel work; and To accommodate future uncertainty

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  • Foundations for Complex Systems Research in the Physical Sciences and Engineering

    Foundations for Complex Systems Research in the Physical Sciences and Engineering
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    Science and engineering have long sought principles for the organization and understanding of complex systems. The impetus to study complex systems is driven both by  curiosity as exemplified in the aphorism “the whole is more than the sum of its parts” and  the need to deal with important problems of national interest such as critical infrastructure, sustainability and epidemics . Many complex systems like the power grid, transportation networks and the web demand immediate attention. They have high levels of uncertainty, lack master plans and are susceptible to breakdowns that could have catastrophic consequences. Stronger foundations for the science of complex systems are needed to mitigate these risks and manage these continually evolving systems. A deeper understanding of complex systems will also facilitate the development of controls and strategies to make systems more efficient.

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  • Complexity Management for Projects, Programmes, and Portfolios: An Engineering Systems Perspective

    Complexity Management for Projects, Programmes, and Portfolios: An Engineering Systems Perspective
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    Complexity has received wide attention from practitioners and academics alike. We have made significant progress in understanding the different aspects of complexity in projects, programmes, and portfolios. Yet there is still significant work to be done in bridging complexity concepts and managerial reality. In this whitepaper, we discuss the aspects of complexity, how it impacts projects, programmes, and portfolios and what we can do about it. Drawing upon the emerging field of engineering systems, the paper helps us to understand the intricate nature of complexity, uncertainty, and human behaviour, covering both structural and dynamic dimensions. It further outlines the potential challenges in practices by connecting the abstract concepts and management approaches to concrete practical examples. Finally, it introduces cutting-edge tools and strategies for dealing with project complexity covering network analysis, systems dynamics, modularisation, antifragility, and mindfulness.

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Complexity Management Research (13)

  • Developing Leaders in a VUCA Environment

    Developing Leaders in a VUCA Environment
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    In The World Is Flat, Thomas Friedman notes that the rate of change today is much different than in the past. “Whenever civilization has gone through one of these disruptive, dislocating technical revolutions—like Gutenberg’s introduction of the printing press—the whole world has changed in profound ways…

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  • Complex Social Systems: Rising Complexity in Business Environments

    Complex Social Systems: Rising Complexity in Business Environments
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    Attempts to simulate the effects of environmental complexity changes in business yielded the realization that much exploratory work needs to be done to (a) demonstrate that complexity has increased universally, and (b) to elucidate what contributory factors are at work in this environment.

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  • Leading In a Complex World

    Leading In a Complex World
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    The world is changing at an increasingly rapid pace and these changes are not just radical they are transformative; transforming every aspect of our lives and transforming boundaries between and within markets. Whilst we can’t explore everything in this article here are some of the big ones that we think have major implications for leaders. Technologies are disrupting sectors and even whole industries faster than ever.

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  • New Tools For Resolving Wicked Problems

    New Tools For Resolving Wicked Problems
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    Wicked Problems (equivalently, Social Messes) are seemingly intractable problems. They are composed of inter-related dilemmas, issues, and other problems at multiple levels society, economy, and governance. These interconnections—systems of systems—make Wicked Problems so resilient to analysis and to resolution.

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  • Sense-making in a complex and complicated world

    Sense-making in a complex and complicated world
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    In this paper, we challenge the universality of three basic assumptions prevalent in organizational decision support and strategy: assumptions of order, of rational choice, and of intent. We describe the Cynefin framework, a sense-making device we have developed to help people make sense of the complexities made visible by the relaxation of these assumptions.

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  • Complexity and Limits to Knowledge

    Complexity and Limits to Knowledge
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    This paper examines how complexity science faces up to the material fact of uncertainty and the very real limits to knowledge. Indeed it shows how ignorance, the impossibility of having full knowledge and the inevitability of uncertainty, are both the result of, and the driving force behind, evolution and change.

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  • The Sage Handbook of Complexity and Management

    The Sage Handbook of Complexity and Management
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    The first substantive scholarly work to provide a map of the state-of-the-art research in the growing field emerging at the intersection of complexity science and management studies. Edited and written by internationally respected scholars from management and related disciplines, the Handbook is a reference source for understanding the implications of complexity science for management research and practice.

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  • Decision Theory in Complex Systems

    Decision Theory in Complex Systems
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    Human beings are continuously making conscious decisions. Life is a stream of decisions made on a continuum from the subconscious to the fully involved conscious state. Many decisions are made “without thinking” as when we have driven our car to a destination and realize that we were not aware of the actions we were taking to maneuver the automobile.

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  • Managing in an Age of Complexity

    Managing in an Age of Complexity
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    From a psychological perspective, it seems that most people prefer certainty to ambiguity and, it seems, would even choose certainty over freedom. In business, certainty suggests we can predict what is going on in our market place and with this information we believe we can then develop the optimal strategy for making money.

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  • A Brief Review of Systems Theories and Their Managerial Applications

    A Brief Review of Systems Theories and Their Managerial Applications
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    Systems theory is an interdisciplinary theory about every system in nature, in society and in many scientific domains as well as a framework with which we can investigate phenomena from a holistic approach. Systems thinking comes from the shift in attention from the part to the whole, considering the observed reality as an integrated and interacting unicum of phenomena where the individual properties of the single parts become indistinct.

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  • Applications of Complexity Science for Public Policy

    Applications of Complexity Science for Public Policy
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    Government officials and other decision makers increasingly encounter a daunting class of problems that involve systems composed of very large numbers of diverse interacting parts. These systems are prone to surprising, large-scale, seemingly uncontrollable, behaviors. These traits are the hallmarks of what scientists call complex systems.

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  • Managing Complexity: A Discussion of Current Strategies and Approaches

    Managing Complexity: A Discussion of Current Strategies and Approaches
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    The “Complex” view of reality is important in understanding the activities of an organization. The inclusion of complexity in management discourse is therefore a natural consequence. Despite this increasing importance, most companies have not introduced or implemented yet a complexity management system/approach or they do not know, if the used complexity management strategy and methods, are efficient and adequate. The aim of this paper is to point out which the strategies and models can be useful method to management complexity. In practice, proposed models are often maturity models. The various levels of maturity within such models can be used to describe the different achievable skill levels. The features of the areas of maturity models have been indicated as elements one of selected complexity management approach. We conclude how this approach may help in management and complexity decision-making support.

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  • Making Sense of the Collaborative Economy

    Making Sense of the Collaborative Economy
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    The collaborative economy is becoming difficult to ignore; it is undeniably a global movement that dominates news with tales of startup glory and threats of government responses to industry disruption. Whether people associate their activities with this specific term or not, this report shows that a quarter of the UK population…

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Complexity Management Course (2)

  • Decision Making in a Complex Uncertain World

    Decision Making in a Complex Uncertain World
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    This course will teach you the first principles of complexity, uncertainty and how to make decisions in a complex world. First, this course will address what complexity is and will define uncertainty. Next, we cover a number of tools and methods to understand and be able to navigate through the complex and uncertain world. After introducing the first principles, guest lecturers will cover interdisciplinary aspects of complexity. These are graph theory and networks, emergent behavior, agent-based modeling, evolutionary dynamics, cellular automata and self-organization, complexity in history, decision making under uncertainty, heuristics and biases and subsequently leadership and entrepreneurship. Finally, relating this all back together in two case studies will conclude the course. The first case study is financial stability and crises and the latter is growth and development of cities.

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  • Managing complexity: A systems approach – introduction

    Managing complexity: A systems approach – introduction
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    Do you need to change the way you think when faced with a complex situation? This free course, Managing complexity: A systems approach introduction, examines how systemic thinking and practice enables you to cope with the connections between things, events and ideas. By taking a broader perspective complexity becomes manageable and it is easier to accept that gaps in knowledge can be acceptable.

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Systems Design Course (2)

  • System Design & Management Masters MIT

    System Design & Management Masters MIT
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    Through the System Design & Management (SDM) core course and individually chosen electives, SDM fellows: learn to use systems thinking to understand the technical, managerial, and societal components of large-scale, complex challenges; discover how these components influence each other as part of larger systems; participate in rigorous classroom assignments and projects; learn to see the world and relationships in new ways; and innovate and lead from this inclusive and holistic view.

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  • MSc Complex Systems Engineering and Management

    MSc Complex Systems Engineering and Management
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    Are you looking for a Master's degree programme in which you learn to design in complex technical environments? But do you want more than ‘just’ technical skills? For example, do you want to look beyond the design of electric vehicles and concentrate on what is needed to implement electric transportation on a large scale? And therefore work on regulations, logistics, behavioural change, financial incentives etc.

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Network Society Books (6)

  • The Rise of the Network Society

    The Rise of the Network Society
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    This first book in Castells' groundbreaking trilogy, with a substantial new preface, highlights the economic and social dynamics of the information age and shows how the network society has now fully risen on a global scale. Groundbreaking volume on the impact of the age of information on all aspects of society Includes coverage of the influence of the internet and the net-economy Describes the accelerating pace of innovation and social transformation Based on research in the USA, Asia, Latin America, and Europe

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  • The Network Society

    The Network Society
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    The Network Society is now more than ever the essential guide to the past, consequences and future of digital communication. Fully revised, this Third Edition covers crucial new issues and updates. This book remains an accessible, comprehensive, must-read introduction to how new media function in contemporary society.

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  • Internet and Democracy in the Network Society

    Internet and Democracy in the Network Society
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    A seminal shift has taken place in the relationship between Internet usage and politics. At the turn of the century, it was presumed that digital communication would produce many positive political effects like improvements to political information retrieval, support for public debate and community formation or even enhancements in citizen participation in political decision-making.

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  • Here Comes Everybody

    Here Comes Everybody
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    For the first time in history, the tools for cooperating on a global scale are not solely in the hands of governments or institutions. The spread of the internet and mobile phones are changing how people come together and get things done—and sparking a revolution that, as Clay Shirky shows, is changing what we do, how we do it, and even who we are.

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  • The Penguin and the Leviathan: How Cooperation Triumphs over Self-Interest

    The Penguin and the Leviathan: How Cooperation Triumphs over Self-Interest
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    What do Wikipedia, Zip Car’s business model, Barack Obama's presidential campaign, and a small group of lobster fishermen have in common? They all show the power and promise of human cooperation in transforming our businesses, our government, and our society at large. Because today, when the costs of collaborating are lower than ever before, there are no limits to what we can achieve by working together.

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  • Networks of Outrage and Hope

    Networks of Outrage and Hope
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    Networks of Outrage and Hope is an exploration of the new forms of social movements and protests that are erupting in the world today, from the Arab uprisings to the indignadas movement in Spain, from the Occupy Wall Street movement to the social protests in Turkey, Brazil and elsewhere

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Networked Economy Books (5)

  • Platform Revolution

    Platform Revolution
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    A practical guide to the new economy that is transforming the way we live, work, and play. Uber. Airbnb. Amazon. Apple. PayPal. All of these companies disrupted their markets when they launched. Today they are industry leaders. What’s the secret to their success? These cutting-edge businesses are built on platforms: two-sided markets that are revolutionizing the way we do business. Written by three of the most sought-after experts on platform businesses, Platform Revolution is the first authoritative, fact-based book on platform models.

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  • The Wealth of Networks

    The Wealth of Networks
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    With the radical changes in information production that the Internet has introduced, we stand at an important moment of transition, says Yochai Benkler in this thought-provoking book. The phenomenon he describes as social production is reshaping markets, while at the same time offering new opportunities to enhance individual freedom, cultural diversity, political discourse, and justice.

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  • Blockchain Revolution

    Blockchain Revolution
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    In this revelatory book, Don Tapscott, the bestselling author of Wikinomics, and his son, blockchain expert Alex Tapscott, bring us a brilliantly researched, highly readable, and essential book about the technology driving the future of the economy. Blockchain is the ingeniously simple, revolution­ary protocol that allows transactions to be simultaneously anonymous and secure by maintaining a tamperproof public ledger of value. Though it’s best known as the technology that drives bitcoin and other digital cur­rencies, it also has the potential to go far beyond currency, to record virtually everything of value to humankind, from birth and death certifi­cates to insurance claims, land titles, and even votes.

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  • Blockchain: Blueprint for a New Economy

    Blockchain: Blueprint for a New Economy
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    Bitcoin is starting to come into its own as a digital currency, but the blockchain technology behind it could prove to be much more significant. This book takes you beyond the currency ("Blockchain 1.0") and smart contracts ("Blockchain 2.0") to demonstrate how the blockchain is in position to become the fifth disruptive computing paradigm after mainframes, PCs, the Internet, and mobile/social networking.

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  • New Rules for the New Economy

    New Rules for the New Economy
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    Forget supply and demand. Forget computers. The old rules are broken. Today, communication, not computation, drives change. We are rushing into a world where connectivity is everything, and where old business know-how means nothing. In this new economic order, success flows primarily from understanding networks, and networks have their own rules.

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Environment Books (9)

  • Industrial Ecology: Policy Framework and Implementation

    Industrial Ecology: Policy Framework and Implementation
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    A textbook for graduate and advanced undergraduate students in engineering, economics, technology, business, environment, and policy. Characterizing industrial ecology as the science of sustainability, explores the transition in policy, regulation, and management that would be required to replace a brush-fires approach to environmental protection with systematic management of the interaction between natural and industrial systems.

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  • The Circular Economy: A Wealth of Flows

    The Circular Economy: A Wealth of Flows
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    A circular economy has profound consequences for production, employment, education, money and finance but also induces a shift in public policy and taxation. The economic advantage of this model lies in designing out waste, enabling access over ownership, favouring radical resources productivity, with prospect of rebuilding natural capital and resilience.

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  • A New Dynamic: Effective Business in a Circular Economy

    A New Dynamic: Effective Business in a Circular Economy
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    Upward trending and volatile materials and energy prices, difficult credit conditions and the myriad opportunities of the digital revolution are combining to make a circular economy the key value driver for the coming decades. A New Dynamic makes the contemporary case for a profound shift from throughput to 'roundput', from ownership to access. The circular economy is enabled by disruptive information technology and the design of materials and products to flow in effective cycles and at high quality - 'made to be made again'

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  • Sustainability (Key Concepts)

    Sustainability (Key Concepts)
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    The pursuit of sustainability has generated lifestyle changes for individuals across the globe; innovations within the arts and sciences, business, design, engineering, and agriculture; historic policies and laws at municipal and state levels; and crucial international protocols and agreements. Yet the meaning of sustainability remains unsettled, and the term frequently serves as green veneer for business as usual rather than a driver of fundamental change

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  • Sustainability Principles and Practice

    Sustainability Principles and Practice
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    This new and expanded edition builds upon the first edition’s accessible and comprehensive overview of the interdisciplinary field of sustainability. The focus is on furnishing solutions and equipping the student with both conceptual understanding and technical skills for the workplace. Each chapter explores one aspect of the field, first introducing concepts and presenting issues, then supplying tools for working toward solutions. Techniques for management and measurement as well as case studies from around the world are provided.

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  • Made to Serve

    Made to Serve
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    A comprehensive, practical introduction to one of the most important new trends in manufacturing, globally The delivery of a service component as an added value when providing products, servitization is all the rage in the manufacturing sector around the world. Yet, despite the clear competitive advantage of servitization, most manufacturers remain reluctant to venture into, what for them, is a strange new world. Written by a team of internationally respected servitization experts and innovators, this book provides you with a detailed road map for successfully navigating the servitization terrain

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  • Service Strategy in Action

    Service Strategy in Action
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    n today’s competitive global markets, simply making a great product is not enough. To achieve profitable growth and stand out among competitors, you must start to strategically compete through service and innovative solutions for business customers. Professors Christian Kowalkowski and Wolfgang Ulaga guide you how to shift your business from a goods-centric to a service-savvy model. The authors’ proprietary twelve-step roadmap to profitable service growth will help you break out of a narrow product-centric logic and discover how to determine if your company is “fit-for-service,”

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  • Valuing Natural Capital

    Valuing Natural Capital
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    Companies that will succeed in the long-term are integrating natural and social capital into their business model now. Natural capital, the resources and critical support services nature provides, underpins our entire global economy. Yet despite its vast social and economic value, the many benefits of natural capital are often assumed to be "free". The future shock for business is the potential for profit to be wiped out as natural capital is internalized through regulation and markets. Freshwater, forests and biodiversity are being consumed at an alarming rate, and critical support systems such as the ability to regulate climate are failing.

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  • Biomimicry: Innovation Inspired by Nature

    Biomimicry: Innovation Inspired by Nature
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    If chaos theory transformed our view of the universe, biomimicry is transforming our life on Earth. Biomimicry is innovation inspired by nature – taking advantage of evolution’s 3.8 billion years of R&D since the first bacteria. Biomimics study nature’s best ideas: photosynthesis, brain power, and shells – and adapt them for human use. They are revolutionising how we invent, compute, heal ourselves, harness energy, repair the environment, and feed the world.

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Service Design Books (4)

  • This Is Service Design Doing

    This Is Service Design Doing
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    How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You’ll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization

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  • Service Design: From Insight to Inspiration

    Service Design: From Insight to Inspiration
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    Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

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  • This is Service Design Thinking

    This is Service Design Thinking
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    Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers. If you have two coffee shops right next to each other, and each sell the exact same coffee at the exact same price, service design is what makes you walk into one and not the other. Maybe one plays music and the other doesn't. Maybe one takes credit cards and the other is cash only. Maybe you like the layout of one over the other, or one has more comfortable seating. Maybe the staff at one is friendlier, or draws fun shapes on the top of their lattes. All of these nuances relate to service design.

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  • The Service Innovation Handbook

    The Service Innovation Handbook
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    This is an action-oriented book for managers and entrepreneurs who want new ways to tackle the issues they face in terms of developing and delivering services. The book focuses on service organizations, but has a broad interpretation of what services are. This is because these days, even jet engines and cars are bundled into services that create value by bringing people and resources together in different ways. The central argument is that managers and entrepreneurs designing service offerings will benefit from using approaches and methods from design and the arts.

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Food Systems Books (3)

  • Understanding Food Systems

    Understanding Food Systems
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    Understanding Food Systems: Agriculture, Food Science, and Nutrition in the United States explores the complex and evolving system from which the United States gets its food. From farm, to home, and everything in-between, the authors use a scientific perspective that explains the fundamentals of agricultural production, food science, and human nutrition that will guide readers through the issues that shape our food system, including political, societal, environmental, economic, and ethical concerns.

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  • The Food System

    The Food System
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    Food is a massive industry and the many key players involved have very different interests. In wealthy nations those interests can range from corporate survival and maintaining profitability in a market with limited demand, to promoting a healthy diet and ensuring food safety. For the poor, the emphasis is all too often on simply getting enough to eat. As information technology and biotechnology are set to revolutionize the food system, it is essential to understand the broad context in which the different actors operate, so that all the world's people can enjoy a safe, secure, sufficient and sustainable food supply.

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  • Fixing the Food System

    Fixing the Food System
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    America's broken food system has provoked an outcry from consumer advocates seeking to align food policies with public health objectives. This book examines both sides of the conflict for solutions. • Traces the development of a national food policy proposed by food movement leaders • Reveals the true cost of food and its toll on consumers and taxpayers • Discusses the opposition against a national food policy from the agricultural-industrial complex • Shows the effects of changing the current food system • Analyzes efforts to fix the food system and the efforts to oppose them • Introduces early food advocates who changed the food policy landscape

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Systems Engineering Books (4)

  • Engineering Systems: Meeting Human Needs in a Complex Technological World

    Engineering Systems: Meeting Human Needs in a Complex Technological World
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    An overview of engineering systems that describes the new challenges posed for twenty-first-century engineers by today's highly complex sociotechnical systems. Engineering, for much of the twentieth century, was mainly about artifacts and inventions. Now, it's increasingly about complex systems. As the airplane taxis to the gate, you access the Internet and check email with your PDA, linking the communication and transportation systems.

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  • System Engineering Analysis, Design, and Development

    System Engineering Analysis, Design, and Development
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    This textbook presents a comprehensive, step-by-step guide to System Engineering analysis, design, and development via an integrated set of concepts, principles, practices, and methodologies. The methods presented in this text apply to any type of human system -- small, medium, and large organizational systems and system development projects delivering engineered systems or services across multiple business sectors such as medical, transportation, financial, educational, governmental, aerospace and defense, utilities, political, and charity, among others.

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  • Introduction to Systems Engineering

    Introduction to Systems Engineering
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    This e-book provides a basic coverage of the discipline known as systems engineering. The e-book supports the Massive Open Online Course (MOOC) that the authors deliver regularly through the Coursera platform and is an overview of our more-comprehensive physical text “Systems Engineering Practice”, also published by Argos Press. Here, we offer a framework encapsulating the entire systems engineering discipline, clearly showing where the multitude of associated activities fits within the overall effort, providing an ideal vehicle for understanding the complex discipline.

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  • Systems Engineering: Design Principles and Models

    Systems Engineering: Design Principles and Models
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    For the past several decades, systems engineering has grown rapidly in its scope and application and shown significant benefits for the design of large, complex systems. However, current systems engineering textbooks are either too technical or at a high conceptual level. Written by an expert with more than ten years of teaching experience, Systems Engineering: Design Principles and Models not only gives students exposure to the concepts of systems and systems engineering, but also provides enough technical expertise for them to immediately use and apply what they learn.

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Health Systems Books (3)

  • Systems Thinking for Health Systems Strengthening

    Systems Thinking for Health Systems Strengthening
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    Many developing countries are looking to scale-up what works through major systems strengthening investments. With leadership, conviction and commitment, systems thinking can facilitate and accelerate the strengthening of systems to more effectively deliver interventions to those in need and be better able to improve health in an equitable way.

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  • Understanding and Managing the Complexity of Healthcare

    Understanding and Managing the Complexity of Healthcare
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    An argument that understanding healthcare delivery as a complex adaptive system will help us design a system that yields better health outcomes. Breakthroughs in medical science, innovations in medical technologies, and improvements in clinical practices occur today at an increasingly rapid rate.

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  • The Value of Systems and Complexity Sciences for Healthcare

    The Value of Systems and Complexity Sciences for Healthcare
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    This visionary reframing of health and healthcare uses a complexity science approach to building healthcare systems that are accessible, effective, and prepared for change and challenges. Its holistic map for understanding the human organism emphasizes the interconnectedness of the individual’s physical, psychological, cognitive, and sociocultural functioning. Applications of this approach are described in primary, specialist, and emergency care and at the organizational and policy levels, from translating findings to practice, to problem solving and evaluation

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Health Systems Video (3)

  • Systems thinking for Health Systems Strengthening

    Systems thinking for Health Systems Strengthening
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    This video was produced by the Alliance for Health Policy and Systems Research and was filmed during the launch of the Alliance's 2009 Flagship Report: Systems Thinking for Health Systems Strengthening, at the Global Forum for Health Research in Cuba last November 2009. It features experts and policy-makers from LMIC's providing their views on Systems thinking and its potential contribution to health systems strengthening in developing countries.

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  • SystemsThinking - A New Direction in Healthcare Incident Investigation

    SystemsThinking - A New Direction in Healthcare Incident Investigation
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    Short animated video illustrating systems thinking in public health

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  • Jamkhed as an Example of Complex Systems Thinking in Health

    Jamkhed as an Example of Complex Systems Thinking in Health
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    A animated video from ST4CHealth showing how systems thinking applies to healthcare

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Systems Design Videos (5)

  • Key Concepts in Technology

    Key Concepts in Technology
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    Introductory lecture for Week 3 of "Key Concepts in Technology" (CCTP-798), a graduate course taught by Professor Martin Irvine in the Communication, Culture & Technology Program, Georgetown University.

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  • Tim Brown about "Complexity - Impact on People and Organizations"

    Tim Brown about
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    Tim Brown is CEO and president of IDEO. He frequently speaks about the value of design thinking and innovation to business people and designers around the world. He participates in the World Economic Forum in Davos, Switzerland, and his talks Serious Play and Change by Design appear on TED.com

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  • Complexity: Designing Complex Systems for the 21st Century

    Complexity: Designing Complex Systems for the 21st Century
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    The design of complex "engineered" systems in the 21st century poses a set of common challenges, to name a few, the complexity and computational cost of system analysis, the heterogeneity of information at different levels of abstraction, the various sources of uncertainties, the multidisciplinary organization with conflicting goals, and the difficulty in understanding the socio-technical interfaces.

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  • Service Systems Research at WMG

    Service Systems Research at WMG
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    Professor Irene Ng, Head of Marketing and Service Systems and Director of the International Institute of Product and Service Innovation, talks about the work of the Service Systems Research Group at WMG, University of Warwick

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  • Complex Sociotechnical Systems- The Case for a New Field of Study

    Complex Sociotechnical Systems- The Case for a New Field of Study
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    Joseph M. Sussman Interim Director of Engineering Systems Division JR East Professor of Engineering Systems and Civil & Environmental Engineering, MIT, talks on Sociotechnical systems

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Complexity Management Videos (3)

  • The VUCA World

    The VUCA World
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    Prof Richard Wilding OBE talks to James Lennon, Procter & Gamble (http://www.pg.com) about today's VUCA World (Volatile, Unpredictable, Complex, Ambiguous World) and P&G's strategy for improving dynamics using collaboration and Business Intelligence and creating agility across total supply chains

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  • The Importance of Learning in Organizations

    The Importance of Learning in Organizations
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    An interview with David Garvin and Amy Edmondson, Professors, Harvard Business School. Learning organizations generate and act on new knowledge. The ability to do this enables companies to stay ahead of change and the competition.

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  • The Big Shift - Part 1: What is the Big Shift?

    The Big Shift - Part 1: What is the Big Shift?
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    John Hagel explains concepts of the Big Shift

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Political Complexity Videos (2)

  • A New Synthesis of Public Administration

    A New Synthesis of Public Administration
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    Crises, cascading failures, and unpredictable shocks characterise the world we live in. Jocelyne Bourgon will map out an enabling framework for governing in the 21st century. Jocelyne Bourgon has led ambitious public sector reforms as secretary to the Cabinet of Canada. She is president of PGI (Public Governance International) and author of A New Synthesis of Public Administration: serving in the 21st century.

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  • Political complexity and public

    Political complexity and public
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    This session brought together expert knowledge and trans-Tasman perspectives to many of the identified ills of our current politics: hyper-partisanship, splintered parties, minority governments, the revolving door of governments, Ministers and leaders, and the rise of the apparatchik Ministerial adviser. Can we change these complexities which are bedeviling traditional public management or do we need to adapt new systems and processes which recognise, and cope with, their likely continuation?

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Systems Engineering Videos (3)

  • Systems & Systems Engineering – Systems Thinking

    Systems & Systems Engineering – Systems Thinking
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    A series of videos about systems and systems engineering—this one is about Systems Thinking, or thinking about the world around us, and its problems, in a joined up way. Systems Thinking is designed to get to "the heart of the matter," the root problem, the "core issue," or whatever… but, how to go about it?

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  • Socio-technical Systems Engineering

    Socio-technical Systems Engineering
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    Presentation by Ian Sommerville, University of St Andrews, at the final LSCITS Symposium, York, 12th June 2013

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  • Leading Scientists Discuss Converging Technologies

    Leading Scientists Discuss Converging Technologies
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    This is one of a series of interviews with scientists working at the convergence of nanotechnology, biotechnology, information technology and cognitive science. Participants discuss their definition of technological convergence, how this might affect various scientific fields and what obstacles must be addressed to reach convergence’s full potential. In this video, George Whitesides of Harvard University discusses technological convergence.

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Industrial Ecology Videos (7)

  • Buzz Holling: Resilience dynamics

    Buzz Holling: Resilience dynamics
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    Buzz Holling: Resilience dynamics Seminar 5 November 2008

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  • The Kalundborg Symbiosis

    The Kalundborg Symbiosis
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    Video illustration of the Industiral symbiosis at Kalundborg

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  • Resilience in social-ecological systems: Models and field studies

    Resilience in social-ecological systems: Models and field studies
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    In this lecture on the foundations and current applications of resilience theory, Dr. Steve Carpenter overviews the major concepts and historical evolution of resilience thinking. He explains that resilience theory came out of an understanding of adaptive cycles, which have a stable front loop where changes are small or noncritical, and a chaotic backloop, where an accumulation of change eventually pushes a system to a tipping point and reorganization.

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  • Explaining the Cycle of Adaptive Change

    Explaining the Cycle of Adaptive Change
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    This is Part 2 of a talk given by Noah Raford on complexity and strategy for organisations at the London School of Economics Complexity Programme.

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  • ARtificial Intelligence for Ecosystem Services

    ARtificial Intelligence for Ecosystem Services
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    This movie is a short introduction to the ARIES project, a new way to understand, quantify and value the services that natural ecosystems provide to humankind.

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  • Modelling Ecosystem Services under Uncertainty

    Modelling Ecosystem Services under Uncertainty
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    Gary Johnson models the spatial flow of services from ecosystems to people and changes to these services by different management scenarios. His research interests include ecosystem service modelling and simulation, network flow optimization and substitutability, hierarchical modelling, stochastic processes and uncertainty propagation, decision and game theory, functional programming, and machine learning.

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  • Resilience MOOC Welcome to the Anthropocene

    Resilience MOOC Welcome to the Anthropocene
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    Transforming Development - This is a taster, an 'amuse-bouche' for our just launched, completely free and open online course. The course has been developed by the Stockholm Resilience Centre & the Centre for Complex Systems in Transition through the Resilience and Development programme (GRAID), th in partnership with the SDG Academy.

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System Engineering Training (2)

  • Systems Engineering

    Systems Engineering
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    This 5-day Systems Engineering for Technology-Based Projects and Product Developments course is intended for anybody who will perform or manage significant engineering roles, whether under the name “systems engineering” or not. This course is ideal for formal systems engineering training in that it leads the participant through the ways of thinking and acting that is systems engineering.

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  • Systems Engineering Training

    Systems Engineering Training
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    SE-Training has been founded for providing tailored and standard cross-functional engineering disciplines such as Systems Engineering, Project Management, Safety Engineering, Product Development and Design Thinking.

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